Ambient Voice Technology (AVT) is no longer an aspiration — across the NHS it’s transforming clinical practice, reducing administrative burden and freeing up more time for patient care.

But success doesn’t happen by chance. Scaling AVT requires trust, culture change, robust assurance and alignment with NHS strategy.

That’s why we’re hosting a three-part webinar series, sharing real-world lessons from trusts deploying CLEARnotes — our clinically designed AVT solution — alongside insights from the clinicians who built it.

CLEARnotes is underpinned by one of the most rigorous assurance frameworks in the country, making it among the most compliant AVT solutions available to the NHS. We are working hand in hand with clinicians to deploy, evaluate and scale its use – learning and insights we bring together in this webinar series.

Each session dives into a different aspect of AVT deployment and scaling, sharing real-world lessons demonstrating how AVT can be successfully embedded across clinical teams.

Technology succeeds or fails on the strength of its people. This session explores how to engage, support and empower clinicians and staff when deploying AVT. Drawing on live AVT deployments, we’ll discuss approaches to co-design, training, digital upskilling, and building a culture of trust and confidence – and the role this plays in safety and sustainability. We’ll also consider the impact AVT has on morale, retention and daily experience of staff – and why the technology must be seen as workforce transformation, not just tech adoption.

Speakers

• Dr Matthew Camilleri, NHS Consultant Anaesthetist and Lead for Strategic Partnerships and Associates, The National CLEAR Programme, 33n (session chair)
• Dr John Lynch, Chief Clinical Information Officer, NHS Suffolk and North East Essex ICB
• Dr John Jeans, NHS Consultant Anaesthetist, National Lead, The National CLEAR Programme and CEO, 33n
• Toni Bell, Team Manager- Pre-Operative Assessment, East Lancashire Hospitals NHS Trust
• Dr Manpreet Singh, Consultant Anaesthetist (Perioperative Medicine Clinical Lead), The Royal Wolverhampton Trust

AVT promises significant productivity gains — but lasting productivity can only be achieved when safety and trust come first. In this session, we’ll explore how NHS sites can embed safety and compliance into AVT adoption. We’ll also introduce CLEARvalidate, a multi-layered assurance framework combining data analysis, semantic review, and clinical validation that proactively identifies and mitigates risk, ensuring safety in AVT.

Speakers

• Lisa Newbull, Senior Clinical Consultant, The National CLEAR Programme, 33n
• Amrit Sehmi, Digital Development Manager, Moorfields Eye Hospital
• Dr John Jeans, NHS Consultant Anaesthetist, National Lead, The National CLEAR Programme and CEO, 33n
• Dr Ken Ting, Head of Clinical Informatics, 33n   

In this final session, we will discuss what it takes to move from isolated pilot success to organisation-wide — and even system-wide — adoption of AVT. We’ll explore the critical enablers of sustainable scaling, from embedding safety and governance to managing wider change, ensuring information parity, and building the right digital capabilities across teams. The discussion will also consider what ‘good’ looks like in a mature AVT deployment — including lessons learned from live implementations.

Speakers

• Professor James Teo, Chief Medical Officer, CogStack
• Dr Shruti Dholakia, NHS Anaesthetist and Chief Product Officer, 33n
• Rachael Brown, Deputy Chief Operating Officer, The Royal Wolverhampton NHS Trust
• Dr Domanic Sebastian, Divisional Medical Director for Surgery and Anaesthetics (SAS), East Lancashire Hospitals NHS Trust

Why attend?
• Hear directly from clinicians using AVT today
• Learn how trusts are achieving productivity gains while safeguarding safety and compliance
• Discover what it takes to scale AVT responsibly across organisations and systems